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Terms and Conditions

  

Terms and Conditions for MP Enduro Works

1. Introduction

Welcome to MP Enduro Works. These Terms and Conditions govern your use of our website and the purchase of any products from us. By placing an order, you agree to be bound by these terms.

2. Business Details

  • Company Name: MP Enduro Works
  • Email Contact: mpenduroworks@gmail.com
  • Physical/Registered Address: 80 Alltygrug Road, Ystalyfera, Swansea, SA9 2AR

3. Products and Orders

  • All products are sold as standard, off-the-shelf items and are subject to availability.
  • Images of products on our website are for illustrative purposes only. Actual products or packaging may vary slightly.
  • Compatibility: It is your responsibility to ensure that the parts ordered are compatible with your specific motorcycle make, model, and year.
  • A contract is only formed between us when we dispatch your items and send a shipping confirmation email. We reserve the right to cancel orders prior to dispatch if an item is out of stock.

4. Pricing and Payment

  • All prices are listed in GBP (£).
  • Prices exclude delivery charges, which are calculated and added at checkout.
  • Payments are processed securely and instantly at checkout via our Square account. We accept all major credit and debit cards supported by Square.
  • Payments must be cleared in full before items are dispatched.

5. Shipping and Delivery

  • Geographic Limits: We currently ship exclusively to addresses within the United Kingdom. We do not accept international orders.
  • Delivery dates are estimates only and cannot be guaranteed.
  • Risk of loss or damage to the products passes to you upon delivery.

6. Cancellations, Returns, and Refunds

  • Right to Cancel: In line with UK consumer laws for standard stock, you have the right to      change your mind and cancel your order within 14 days of receiving your items.
  • Return Conditions: To qualify for a full refund, items must be returned to us unused,      uninstalled, undamaged, unaltered, and in their original, resalable packaging.
  • Return Shipping: You are responsible for the cost of return postage unless the item is faulty or delivered in error.
  • Faulty Goods: If a product arrives damaged or develops a manufacturing fault, please contact us immediately to arrange a return, replacement, or refund.

7. Installation and Liability

  • MP Enduro Works supplies parts for self-installation or professional fitment. We are not liable for any damage, mechanical failure, or injury caused by incorrect installation or      misuse of any parts sold.
  • We strongly recommend that all technical mechanical components are installed by a qualified motorcycle technician.

8. Governing Law

  • These terms are governed by and construed in accordance with the laws of England and Wales.

Return and Refund Policy

  

Returns and Refunds Policy for MP Enduro Works

Thank you for shopping at MP Enduro Works. If you are not entirely satisfied with your purchase, we are here to help.

Our policy complies fully with the UK Consumer Contracts Regulations for standard, off-the-shelf stock.

1. How to Start a Return

  • You have 14 days from the day you receive your order to notify us that you wish to return it.
  • To start a return, simply email us at:  mpenduroworks@gmail.com
  • Please include your order number and the reason for the return in your email.
  • Once we confirm your request via email, you have 7 days to post the item back to us.

2. 14-Day Right to Cancel (Change of Mind)

  • You have 14 days from the date you receive your order to notify us that you wish to return it for a change of mind.
  • To start a return, please email us at mpenduroworks@gmail.com with your order number and details of the item you wish to return.
  • Once you notify us, you have a further 7 days to send the item back to us.

3. Return Conditions

To be eligible for a full refund, your item must meet the following criteria:

  • It must be unused, unmounted, and undamaged.
  • It must be in its original, unopened packaging (with all tags, seals, and manuals intact).
  • It must be in a resalable condition.
  • Note: Parts that show signs of attempted installation, damage, grease, or tool marks cannot be accepted for a change-of-mind refund.

4. Return Shipping Costs

  • You are responsible for paying your own shipping costs for returning your item.
  • Shipping costs from your original order are non-refundable.
  • We strongly recommend using a tracked shipping service or purchasing shipping insurance. We cannot guarantee that we will receive your returned item, and we are not liable for items lost in transit back to us.

5. Faulty, Damaged, or Incorrect Items

  • If your item arrives damaged, is incorrect, or develops a manufacturing fault, please contact us immediately at mpenduroworks@gmail.com.
  • Please include photos of the damage or the fault alongside your order number.
  • For verified faulty or incorrect items, we will provide a prepaid return label or refund your return postage costs, and offer you a full refund, repair, or replacement.
  • Note: It is your responsibility to ensure that the parts ordered are compatible with your specific motorcycle make, model, and year.

6. Refunds Process

  • Once we receive your item, we will inspect it and notify you that we have received your returned package.
  • If your return is approved, we will initiate a refund to your original payment method via Square.
  • Processing Time:  Square refunds typically clear take 2–5 business days to appear back in your bank account, depending on your card issuer.

7. Return Address

· Please send all approved returns to:
MP Enduro Works

80 Alltygrug Road, Ystalyfera, Swansea, SA9 2AR

Copyright © 2026 MP Enduro Works - All Rights Reserved.

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This website uses cookies.

  

Cookie Policy for MP Enduro Works

Last updated: 04th June 2026

This Cookie Policy explains how MP Enduro Works uses cookies and similar tracking technologies on our website.

When you visit our site, we drop small text files called "cookies" onto your device. These help us keep the site secure, make your shopping experience smooth, and ensure our checkout functions correctly.

1. What Are Cookies?

Cookies are small pieces of data stored in text files that are saved on your computer or mobile device when websites are loaded in a browser. They are widely used to "remember" you and your preferences, either for a single visit or for multiple repeat visits.

2. How We Use Cookies

We use cookies for a few specific reasons:

  • Strictly Necessary Cookies: These      are vital for our online shop to operate. Without them, you cannot use      basic services like adding items to your shopping cart, logging into your      account, or checking out.
  • Payment Security Cookies: Our      payment processor, Square, uses cookies to securely process      transactions, prevent fraudulent activities, and remember your checkout      session safely.
  • Performance & Functional Cookies      (Optional): These allow us to understand how      visitors interact with our shop (e.g., which parts pages are visited most)      so we can improve our website performance.

3. The Cookies We Place

  

Cookie Type


Purpose


Provider / Shared With


Expiry

 

Shopping   Cart


Remembers   the motorcycle parts added to your basket as you browse.


Our Web   Platform


Session   (Closes with browser)

 

Secure   Checkout


Authenticates   your secure connection and processes payments instantly.


Square


Persistent   / Session

 

Fraud   Prevention


Detects   fraudulent transactions and protects against malicious bots.


Square


Persistent

 

Website   Performance


Monitors   site speed and page load times to keep the store running fast.


Our Web   Platform


Session

4. Managing Your Cookie Preferences

You have the right to decide whether to accept or reject optional cookies.

  • Our Cookie Banner: When      you first visit our shop, our cookie pop-up banner will ask for your      consent. Strictly necessary cookies will load automatically because the      shop cannot function without them. Optional performance cookies will only      load if you click "Accept All".
  • Your Browser Settings: You      can configure or change your web browser controls to accept or refuse      cookies entirely. If you choose to reject all cookies, you can still      browse our site, but you will not be able to add items to your cart or      complete a checkout through Square.

· 5. Contact Us

If you have any questions about our use of cookies, please email us at: mpenduroworks@gmail.com

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